What is a customized solution? And how do you ensure that it remains under control?

A customized solution is a personalized software solution tailored specifically to your organization. In short, in a class of its own. But what really makes a solution “tailor-made”, and how do you ensure that the process does not go in all directions? In this blog, Lucas Pijnacker Hordijk, Business Technology Consultant at Quatronic, dives into the nuances of customized solutions and explains how to ensure that you stay in control.

What is a customized solution?

Rob explains in a his blog when it's smart to opt for a customized solution: when you want to stand out. Chances are, you won't do that with your bookkeeping or CRM system. Your distinguishing feature lies in the processes that make your company unique and that do not or do not fit into an off-the-shelf software package. In an off-the-shelf solution, the application is the starting point and you need to more or less align your process with it. When it comes to customization, you are guided by the specific needs of the organization and develop a tool that matches them. So when you're going to create a customized solution, you first need to have a thorough understanding of the processes and challenges you want to tackle with your application.

The Quatronic way: design sprint and problem analysis

Our approach starts with an extensive design sprint. The aim is to get the fullest possible picture of the problem we are dealing with within the shortest possible time. In doing so, we are not afraid to be critical. What the client presents as a problem is often not the actual problem, but only a symptom of an underlying and sometimes more complex issue. Remco already wrote there rather a blog about.

Tailor made solutions

Only when we know for sure what the challenge is will we get to work. Of course, every organization and challenge is unique, but that does not mean that we always start from scratch. On the contrary. We like to draw inspiration from tools and applications that we've created earlier. We're going to 'cherry pick' out of our backpack of experiences, as it were. By bringing together the most successful elements of various projects, we create a new application with its own nuances and specific aspects. This is how we quickly arrive at a customized solution that is suitable for the client's unique needs.

Synergy between technology and business

Our creation process involves a dynamic synergy between our technical expertise and the client's in-depth business insight. We find it important to take a step back regularly to evaluate and coordinate with the client. Are we still on the right track? Do we encounter underlying business challenges that we can address? Through this method, we create solutions that are not purely technically driven, but are mainly aimed at solving the actual business challenges. With this iterative approach, where we are constantly in contact with the business, we ensure that our solutions remain in line with the expectations and requirements of the organization. At the same time, we thus maximise the impact for the end user. We are flexible in dealing with new challenges and adapt effortlessly when necessary. This is how we ensure that the solution actually contributes to the business goals.

Curious?

Are you curious about what our ambitious, thoughtful and critical consultants can do for your company? Or do you want to be ready to become such an all-round professional yourself. Please contact Lucas Pijnacker Hordijk via mail or fill our form in, and we will contact you. We'd love to talk to you to find out how we can help improve your business.

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